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 If a student or guardian deems the classroom instruction or behind-the-wheel instruction unsatisfactory, then a prorated refund will be issued for any remaining classroom and/or behind-the-wheel hours.

Classroom or behind-the-wheel instruction may be deemed unsatisfactory by students or guardians if specific perceived deficiencies in the content of the class are cited. No refund will be issued in the case of an unexpected conflict preventing the student from attending classroom or driving sessions. ​